We can embroider within an area up to 400mm wide and 360mm high.

For best results, we recommend that embroidered text be a minimum of 5 mm in height. The quality of text degrades considerably when less than this height. Different fonts will work best at different sizes

We only use the highest quality German made Madeira threads. These industry leading threads along with ourBarudan embroidery machines mean you will get the highest quality finished garments. We are able to match PANTONE colours to Madeira threads, however where a colour thread is not one that we stock an additional charge will be made to purchase the thread required for your specific colour.

Yes. We will be happy to send you a scan of the sew-out via email. Or, you can come into our showroom to view it. If necessary, we will make edits and send you another scan of the revision for your final approval.

We make every effort to achieve an identical look to your artwork. However, small lettering may have to be increased in size or lay out order may possibly have to be altered to achieve lettering that will be legible enough to read. Blends and fades can be acheived with embrodiery but some design elements may need to be adjusted we can advise you on this

We would prefer to receive vector artwork. Vector art is art made up of points, lines and curves and represented by mathematical equations as opposed to mapped pixels as in a raster or bitmap file. Vector art is resolution independent, meaning that it can be scaled to any size and retain its sharpness and detail at no loss in quality. Vector artwork would be helpful to the digitizer when planning out the best way to lay out your intended design. Make sure that all fonts are outlined, or inform us as to what the font names are. Other acceptable forms of artwork would be a scan or close up of a photo of an existing embroidery design, a .jpg or a .pdf file. The exact size of a pre-existing design would be helpful information.

Embroidery Digitising is the process of taking any form of art work and transforming it into a language that the embroidery machine will understand and sew onto your garment. Terms such as “tape” or “punch” are also used when referring to embroidery designs. This is because the old embroidery machines used punched paper tapes and a tape reader to operate. Today’s technology uses memory sticks to run computerised embroidery machinery. An embroidery tape/disk contains all the instructions, which, in turn, tells the embroidery machine what to stitch onto your garment.

When you provide us with an acceptable art file, we could have your design quoted by our digitiser, based on what size you are looking for. Our custom design digitising is from £19.95 depending on design size. The size and the amount of fills in your design determines the stitch count, which then determines the final embroidery cost. Full back size designs are significantly higher in cost. An exact quote can be provided.

Depending on the file format we may be able to use it.

Our general production time to complete your order is 10 business days. But, lead times could vary due to seasonal events and contracts . Please contact us to discuss our the current production times and if you have a rush order.